Welcome to Shadhin Network. By accessing or using our internet services, you agree to be bound by the following Terms of Use. Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our services.
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1. Acceptance of Terms
By subscribing to and using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use. These terms apply to all users of the service including individuals, households, and businesses.
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2. Service Description
Shadhin Network provides internet access services, including broadband connectivity and related technical support. The exact features and speeds will depend on the package you subscribe to. Services are provided based on availability and network coverage in your area.
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3. User Obligations
As a customer, you agree to:
Use the service only for lawful and legitimate purposes.
Not engage in any illegal, abusive, or harmful activities, such as hacking, spamming, spreading malware, or sharing pirated or pornographic content.
Refrain from actions that may interfere with or disrupt the service for other users.
Maintain the confidentiality of any login credentials provided by Shadhin Network.
Be responsible for all usage under your account.
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4. Fair Usage Policy
We may apply a Fair Usage Policy (FUP) to ensure that all users receive optimal performance. Excessive usage that affects network performance for others may result in temporary speed limitations or service suspension. Details of the FUP will be communicated during subscription or published on our website.
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5. Billing and Payment
Monthly charges are based on the package selected by the user.
Payments must be made by the due date indicated in the invoice or notification.
Late payments may result in service interruption or additional late fees.
All fees are non-refundable unless otherwise stated in a written agreement.
Shadhin Network reserves the right to revise prices with prior notice.
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6. Privacy and Data Use
We value your privacy and are committed to protecting your personal information.
Your data will be used in accordance with our Privacy Policy.
We do not sell your information to third parties.
However, we may disclose information to law enforcement or government authorities if required by law.
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7. Service Availability and Limitations
While we strive to provide uninterrupted and reliable service, there may be occasional disruptions due to:
Technical issues or maintenance
Power outages
Natural disasters or emergencies
Third-party failures
Shadhin Network is not liable for any loss of data or business due to such disruptions.
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8. Changes to Terms and Services
Shadhin Network reserves the right to update or modify these Terms of Use and/or any part of the service at any time. Customers will be informed of significant changes via email, SMS, or website announcements. Continued use of the service after changes implies acceptance of the new terms.
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9. Termination of Service
We reserve the right to suspend or terminate your service if:
You violate any part of these Terms of Use
Payment is overdue for more than [insert number] days
You engage in fraudulent, illegal, or harmful activities
You may also terminate the service by providing prior written notice and clearing any outstanding dues.
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10. Limitation of Liability
Shadhin Network is not responsible for:
Any indirect, incidental, or consequential damages
Loss of data, profits, or reputation due to service issues
Content accessed or transmitted through our network by users
Use of our service is at your own risk.
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11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of Bangladesh. Any disputes arising from or relating to the service shall be resolved through arbitration or in the courts located within Bangladesh.
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